Skip to content
DELIVERY DISRUPTIONS AND DELAYS – please be aware that Royal Mail have announced several strike dates during October and November which may effect your delivery. Click here to view the dates
DELIVERY DISRUPTIONS AND DELAYS – please be aware that Royal Mail have announced several strike dates during October and November which may effect your delivery. Click here to view the dates

TERMS AND CONDITIONS

Welcome to the Duronic website Terms and Conditions of use.

These terms and conditions apply to the use of this website and by accessing this website and/or placing an order, you agree to be bound by the Terms and Conditions as set out below.
If you do not agree to be bound by these Terms and Conditions, you may not use or access this website.

A copy of these Terms and Conditions can be stored electronically or printed by all users of our website.

Before you place an order, if you have any questions relating to these Terms and Conditions, please contact our Customer Care Team using our online Contact Form.

DEFINITIONS
The terms below are used in these Terms of Conditions of use and shall have the meaning as set forth below:

"Terms and Conditions"
means the Terms and Conditions of sale and use which applies to the purchase and shipping of goods through our website. Please read these Terms and Conditions carefully before placing an order. When you submit an order through our website, you confirm your unconditional acceptance of these Terms and Conditions.

If you need further information, are unable to understand or have any questions about these Terms and Conditions, please refer first to the FAQ page. If you still have any doubts, or you do not find the proper answer there, please contact us directly using our online Contact Form

"Product Description"
means that part of the website where information in respect of an individual product is provided
 
"Duronic"
means our brand Duronic.

“We” and “Us”
means us, SHINEMART Ltd and SHINEMART GmbH. When referred to in these Terms and Conditions it encompasses both of our companies:

-  SHINEMART Ltd.:   Unit 1 Spilsby Road, Harold Hill, Romford RM3 8SB, United Kingdom. Company Registration number 05591927 
-  SHINEMART GmbH:    Brandenburger Str. 40, 40880 Ratingen, Germany. Company Registration number HRB92870

"SHINEMART Ltd"
operates in UK and the Rest of the World

"SHINEMART GmbH"
operates in the EU

You” and "Your"
means you, the customer

"Users"
means users of the website collectively

"Personal Information"
means the details you provided us upon registration or ordering on the website

"Order" 
means the goods described in the order you place and pay for

Contract
means the contract between you and us for the sale and purchase of goods, comprising your order, our order confirmation of your order and these Terms and Conditions.  No other Terms and Conditions shall apply. The contract cannot be varied unless mutually we agree to vary it in writing or by email.

"Goods" of "Products"
means the product/s displayed for sale on the website. All goods are either shipped from our warehouse in Romford (United Kingdom) or our warehouse Ratingen (Germany).

"Website"
means the website located at www.duronic.com or any subsequent URL which may replace it

"UK" or "United Kingdom" 
means England, Wales, Scotland, Northern Ireland and the Channel Islands

"Cookies"
means small text files which our website places on your computer's hard drive to store information about your shopping session and to identify your computer